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Introducing Anti-Anxiety Packages for your Cats and Dogs!

After working-from-home for the past few months it can be a stressful transition for your pets having to deal with you returning to work.

We have come up with our very own Anti Anxiety Pet Packages to help your pet through this change.

What do these Anti-Anxiety Packages include?

For Dogs:

  • An Adaptil Collar suited to your dogs size
  • A dose of pre-consult anxiety medications tailored to your dog’s needs
  • A course of 3 x Canine Massage Therapy sessions with our trained Nurse Jessica
  • A behaviour consult with one of our vets
  • An Adaptil bandana (you can spray this with Adaptil and tie it around your dog’s collar so they can smell the anxiety-relieving pheromones)
  • A Frank Green Keep Cup for yourself! (limited stock)
  • A package of yummy dog treats

For Cats:

  • A Feliway spray bottle or diffuser refill if you already have the plug-in at home
  • A dose of pre-consult anxiety medications tailored to your cat’s needs
  • A weekend of boarding at our clinic (including feliway)
  • A behaviour consult with one of our vets
  • A Feliway blanket to bring to consults over your cat’s carrier
  • A Frank Green Keep Cup for yourself! (limited stock)
  • A package of yummy cat treats

To celebrate the launch of these packages we are currently running a competition through Instagram or Facebook to give away 3 x Free Anti-Anxiety Packages to three lucky winners!

How do I enter?

If you have an Instagram account make sure to follow us and post a photo of your pet ‘working from home’ with the hashtag
#SHVVrelax and a short 50 word explanation of how your pet would benefit from one of our anti-anxiety packages.

If you do not have an Instagram account then just message our Facebook page with your entry.

We will be posting our own staff’s pets working from home regularly to give you inspiration.

Deadline for entries is Sunday the 19th of July 2020 so get snapping 🙂

 

 

Help! My dog doesn’t want to stay home alone. What can I do?

Everyone loves a little alone time but we are social animals at heart and don’t like being on our own for too long – and you may have noticed this is exactly the same with your paw friend. You can tell they aren’t happy when you leave the house and how madly excited they are on your return. So we’ve put together some top tips for spotting if your pooch is uneasy being left alone and how to help them cope when you leave the house.

1. Don’t Leave Me This Way!

By their nature your dog is a pack animal, it loves family and guess what…you’re their family! That’s why they come running up to you with such enthusiasm whenever you’re around. When your dog is just a puppy they learn things very quickly, and if they had an unpleasant experience being alone as a puppy this will carry on into their adult life.

Similar to people, often our fears come from something that happened when we were very young and hence we didn’t understand. So if your dog was left alone as a puppy and they didn’t have access to a comforting place, they will worry this is going to happen again. There’s also worry they won’t know where their next meal will be coming from – it’s why you might find little treats like bones, hidden in strange places around the house.

 

2. Body Talks

Barking, whining and howling are the strongest indicators that your dog can’t bear to see you leave them alone! Similarly, being that little bit naughty such as scratching at the doors and attempting to escape, are your dog’s way of communicating their anxiety towards being left alone. We’re all naturally skilled at knowing how to pull on our loved one’s heart strings and your canine companion is no different; acting ‘upset’ by hiding and giving the cold shoulder is one of the ways your dog is trying to stop you from leaving.

 

3. How can I help my dog stay home alone?

There is no better feeling than returning to a safe space when life gets a bit too much. Our canine companions have the same needs; it could be a dog crate, a certain room in the house or their dog bed. Imagine a ‘Do Not Disturb’ sign around this safe space for whenever your dog is spending time in their comfort zone. ADAPTIL Calm Home Diffuser is the perfect helping hand, making your dog’s safe place that bit more relaxing. Plugging the diffuser into this room gives off ‘comforting messages’ in your absence, making them feel even more secure in their environment when home alone.

 

4. Tips to Help My Dog Keep Calm

Like the super nanny of dogs, one of the most well known tricks is to avoid making a fuss about your departure.This goes hand in hand with tiring your fluffy friend to before leaving because what could be more perfect than leaving your dog in the mood for an afternoon nap whilst you’re away!

No one likes to be left with nothing to do, so for times when your dog just wants to keep playing be sure to leave them with fun toys or food puzzles to keep their mind occupied.

Crucial to this is also not to make a big deal when you return. Your pooch will naturally be over the moon to see you, but try not to make it into a big deal. By playing it cool upon your return your dog will begin to realise that time alone is part of the normal way of life. So give it a few minutes, let yourself settle in, your dog will no doubt be demanding attention, and then once they’ve calmed down a little bit you can shower them with love.

 

So there you have it, some top tips on how to help your dog stay home alone. Remember – the best thing about being away from your pooch is you get all the love in the world when you return ! Just, you know, play it cool 🙂

For any serious behavioural issues please feel free to book a behavioural consult with one of our vets (Ph: 02 9797 2555 E: contact@summerhillvillagevet.com)

FAQs about the Coronavirus

Corona FAQs

Q: What is SHVV doing to make their hospital as safe as possible for me and my pet?

A: We are monitoring AVA, NSW Government & WHO guidelines & updating our practice protocols constantly. We are asking clients who are unwell to stay at home, keeping employees home if they are unwell, cleaning surfaces within the clinic & maintaining distance as much as possible. Please help us by following our requests to stand back from reception, use hand-sanitisers etc.

Q: What can I do to help keep SHVV a safe place?

A: We need to minimise contact time between people so please

  • Limit the number of people presenting your pet to just one owner if possible
  • When arriving for your appointment, if the waiting room looks busy please call us from outside and notify us of your arrival. Otherwise pop on your mask and the a seat inside.
  • Please use hand sanitisers located in the clinic.
  • Please phone ahead to order required prescription medicine repeats or food, worming and flea control so we can arrange to have them ready for you without the need to wait.

Q: My pet needs to be seen by a Vet but I’m in self-isolation (maybe I have tested positive to COVID-19). What can I do?

A: Call us! We will discuss options – rest assured we will find a way to care for your pet. Please do not break quarantine and put other people at risk.

Q: I need to come to the Vet hospital but I don’t want to (because I’m elderly or immunocompromised). What can I do?

A: Call us! We will discuss options – rest assured we will find a way to care for your pet. Options include dropping-off medications, house-calls or collecting your pet to be examined at the hospital.

Q: How does COVID-19 spread?

A: The World Health Organisation states: People can catch COVID-19 from others who have the virus. The disease can spread from person to person through small droplets from the nose or mouth which are spread when a person with COVID-19 coughs or exhales. These droplets land on objects and surfaces around the person. Other people then catch COVID-19 by touching these objects or surfaces, then touching their eyes, nose or mouth. People can also catch COVID-19 if they breathe in droplets from a person with COVID-19 who coughs out or exhales droplets. This is why it is important to stay more than 1 meter (3 feet) away from a person who is sick.

Q: Can I catch Covid-19 from my pet?

A: The World Health Organisation states: While there has been one instance of a dog being infected in Hong Kong, to date, there is no evidence that a dog, cat or any pet can transmit COVID-19. COVID-19 is mainly spread through droplets produced when an infected person coughs, sneezes, or speaks. To protect yourself, clean your hands frequently and thoroughly.

Q: Can humans catch COVID-19 from animals?

A: The World Health Organisation states: Coronaviruses are a large family of viruses that are common in animals. Occasionally, people get infected with these viruses which may then spread to other people. For example, SARS-CoV was associated with civet cats and MERS-CoV is transmitted by dromedary camels. Possible animal sources of COVID-19 have not yet been confirmed.

To protect yourself, such as when visiting live animal markets, avoid direct contact with animals and surfaces in contact with animals. Ensure good food safety practices at all times. Handle raw meat, milk or animal organs with care to avoid contamination of uncooked foods and avoid consuming raw or undercooked animal products.

Useful links:

Coronavirus: Information for looking after your pets

Update on taking care of your pets during the coronavirus epidemic

We know this is an anxious time for everyone and you may be concerned how best to look after your pet in this current situation.

Until advised otherwise, we are open as normal – here are some guidelines to help both humans and animals stay safe and healthy.

If your pet needs veterinary attention and:

  • You’re experiencing symptoms
  • Need to self-isolate

Please phone us for advice and we will make a plan together with you.

In line with social distancing recommendations, we are keeping waiting times to a minimum and ar reducing the foot traffic in our waiting rooms by requesting the following.

We ask you to:

  • Limit the number of people presenting your pet to just ONE owner if possible
  • When arriving for your appointment,  please call us on 02 9797 2555 from outside to alert us of your arrival if the waiting room looks busy. Otherwise, pop your mask on and take a seat inside.
  • ONE masked client is welcome inside the consultation room at the time of your pet’s examination.
  • Surgical and hospital patients will be discharged from our back reception area in the afternoon. Enter back reception via the glass door to the left of our back gate on Sloane Street.

Please use hand sanitisers located in the clinic.

Please phone ahead to order required prescription medicine repeats or food, worming and flea control in advance so we can arrange to have them ready for you without the need to wait.

Call or email us with questions and check our web site for updates.

We are working hard to ensure we can continue to provide complete veterinary care.

Thank you for your understanding and cooperation. This situation is rapidly evolving, and we will provide updates as required.

Note that this is a rapidly evolving situation and advice provided here is reflective of the evidence at hand. For up to date information on the COVID-19 situation in Australia go to health.gov.au

 

Information about the dog in Hong Kong who tested positive: